PHB Communications Clerk


Complies with PENN HIGHLANDS BROOKVILLE policies and procedures, accreditation agency requirements, and federal, state or local law and regulations

Answers and relays switchboard calls in a professional manner.

Performs end of day procedures effectively and efficiently.

Distributes incoming mail and processes outbound mail.

Enters data effectively and efficiently.

Processing cheques received via mail (coping, stamping, running 2 tabs)

After hours In-patient/Out-patient registration

Assists by serving as weekend back-up and taping procedures.

Looks up patient account balances and accept payments.

Files patient registrations

Demonstrates knowledge with insurance authorizations.

Demonstrates a knowledge of Navi-net, Promise, Medicare, UPMC

General duties as directed.


  • High School Graduate or Equivalent required
  • Previous healthcare experience preferred
  • Excellent communication skills
  • Typing skills
  • Customer Service skills

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